Privacy Policy



CraftQ ("CraftQ," "we," "us," or "our") operates the CraftQ application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details, email address, and payment information when you register as a user or merchant.
Store Information: Merchant-provided details such as store name, address, contact information, products, and services.
Order Information: Details of transactions, including customer and merchant interactions.
Location Data: If you enable location services, we may collect your location to help users find nearby merchants.
Device Information: Information about the device you use to access the App, including IP address, device ID, and operating system.

2. How We Use Your Information
We use the information collected to:
Facilitate order creation and tracking between customers and merchants.
Improve App functionality and user experience.
Communicate with you regarding updates, promotions, and support.
Ensure compliance with legal obligations and terms of service.

3. Sharing of Information
We do not sell or rent your personal information. We may share information with:
Service Providers: For processing payments, sending notifications, and improving our services.
Law Enforcement: If required by law or to protect our rights and safety.

4. Security of Your Information
We implement appropriate measures to secure your personal data from unauthorized access, alteration, and disclosure.

5. Your Rights
You have the right to access, update, or delete your personal information. Contact us at \[Contact Information] for any requests.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You will be notified of any changes through the App or via email.

7. Contact Us
If you have questions or concerns, please contact us at \[Contact Information].

Effective Date: May 15, 2025